Frequently asked questions
What is a Seiko Mod?
A Seiko Mod is a custom watch hand-assembled around a genuine Japanese Seiko automatic movement. By combining iconic, luxury-inspired aesthetics with premium aftermarket components—including scratch-resistant sapphire crystal, ceramic bezels, and high-grade 904L stainless steel cases—these builds deliver a high-end experience without the luxury price tag.
Can I adjust the size myself?
Yes. We include a complimentary tool kitwith every order so you can adjust your bracelet properly and easily at home. If you need help, just message us and we will walk you through it.
When will I get my order?
Total delivery time from order placement to your doorstep is 3 to 4 weeks. This timeline ensures every timepiece undergoes meticulous hand-assembly, professional water-resistance testing, demagnetization, and rigorous quality control before dispatch.
Shipping rates are calculated dynamically at checkout based on your delivery location, ensuring full cost transparency before you complete your purchase. Comprehensive tracking information will be emailed to you as soon as your watch ships.
Warranty & Our Guarantee
12-Month Coverage: Every watch comes with a full 12-month warranty from the date of delivery.
Hassle-Free Replacement: If your timepiece suffers any mechanical or manufacturing defects (non-human damage) during the warranty period, we will replace it free of charge.
Movement & Quality Protection: We offer a full return and refund if the watch movement malfunctions or if you experience any serious quality issues.
100% Insured Delivery: If your package is lost in transit during shipment, we take full responsibility and will immediately build and re-ship the exact same watch(es) to you at no extra cost.
Refunds/returns are not accepted.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.